Duelz review: the licensee, the account, and the gaps

Who runs Duelz

Deposit at Duelz and the business you contract with is SuprPlay Limited, the name on Gambling Commission account 48695. Every licence obligation — protected funds, age and identity checks, deposit limits, self-exclusion, an adjudicator for a complaint that goes unresolved — belongs to that company rather than to the brand on the tab.

The same account carries 3 other brands: Los Vegas, NYspins, VooDooDreams. A small group like this usually means one platform, one set of terms with the brand name changed, and one team handling verification and payouts across all of them.

The full list of companies licensing the brands reviewed here, and what a shared licence means in practice, is on the licences page.

The registered office is in Malta, which is normal rather than notable: the Commission's rules apply to SuprPlay Limited in full wherever it is incorporated. What a British licence does not reach is the same company's sites in other markets — the licence page sets out what the account does and does not cover.

The brand and the licence are not the same age

Duelz gives 2015 as its founding year and the account it trades under was issued in 2017, so brand and licence began together. That is the least complicated case and the less common one here: the company built the brand rather than adopting it.

What it costs to start

The stated minimum deposit is £10 — the same floor 95 of the brands we list use. The brand lists 10 deposit methods and 7 for withdrawal, and the gap between those two numbers is worth noticing: a route you can pay in with is not automatically a route you can take money out through.

The routes Duelz lists are Visa, Mastercard, PayPal, Skrill, Neteller, Trustly, PaysafeCard, Instant Bank Transfer, Pay By Mobile, Payz . PayPal is there, which matters because it is the most searched deposit method in this market and only 107 of the 139 brands we hold records for accept it.

The published terms state no deposit or withdrawal fee. That is the common position: of the brands we list, 49 do state a charge somewhere, generally attached to a pay-by-phone route rather than to withdrawals as a whole.

Getting paid, and when the clock starts

The stated withdrawal window is 1 - 3 Days, which puts Duelz in the 36-brand group stating one to three days. Read that as the operator's claim rather than a measurement: it is what the terms promise, and we have not timed a live payout.

That is the middle of the British market, and in practice the variable is rarely the operator: card and bank routes add their own settlement time after the casino has released the money. The smallest amount you can take out is £20, which is higher than the £10 minimum deposit — a combination that can strand a small balance.

Verification is where a first withdrawal actually stalls. Duelz states a turnaround of 24–48 hours for identity checks, and the withdrawal window generally begins once those are cleared — so the realistic first payout is the two added together, not the headline figure alone.

What Duelz publishes, and what it leaves out

On the disclosure side, Duelz sets out 10 deposit methods, 7 withdrawal methods, 3 player-protection tools. Unusually, we found no gap in what it publishes: every field this site records is stated somewhere in its terms, which puts it in a small minority. The 3 protection tools it lists sit below the market norm, and are worth checking against what you actually want to be able to set.

The other brands on this licence

Opening an account at each of the casinos below does not spread your money across 4 companies. It spreads it across one — the same terms, the same verification queue, the same payout window and the same complaints route.

Check Duelz yourself

Search SuprPlay Limited in the Gambling Commission's public register — the company, never the casino name — and compare account 48695, the registered address and the licence status against the table above. If the register says something different from this page, the register is right; tell us and we will correct it. Our reading is dated 31st July 2026.

Related: how deposit floors compare across the market, what a stated withdrawal window actually means, the company holding this licence, what to do if this casino treats you badly, the lookup tool for any brand or domain, and whether your accounts are genuinely spread.