Grosvenor review: the licensee, the account, and the gaps

Who runs Grosvenor

Deposit at Grosvenor and the business you contract with is Rank Interactive (Gibraltar) Limited, the name on Gambling Commission account 57924. Every licence obligation — protected funds, age and identity checks, deposit limits, self-exclusion, an adjudicator for a complaint that goes unresolved — belongs to that company rather than to the brand on the tab.

This is a large stable. Rank Interactive (Gibraltar) Limited holds the licence for 6 further brands that we know by name, and the register lists 13 declared domains under the single account. At this scale the brand is a marketing surface: the platform, the terms, the payment rails, the verification queue and the complaints desk are shared, and the difference between Grosvenor and its siblings is largely the artwork.

Because several brands on this site share account 57924, the facts that belong to the company rather than to Grosvenor are set out once on the licence page for Rank Interactive (Gibraltar) Limited instead of being repeated on each brand. This page covers what is specific to Grosvenor.

The registered office is in the United Kingdom, which is normal rather than notable: the Commission's rules apply to Rank Interactive (Gibraltar) Limited in full wherever it is incorporated. What a British licence does not reach is the same company's sites in other markets — the licence page sets out what the account does and does not cover.

The brand and the licence are not the same age

Grosvenor gives 2020 as its founding year and the account it trades under was issued in 2022, so brand and licence began together. That is the least complicated case and the less common one here: the company built the brand rather than adopting it.

What it costs to start

The stated minimum deposit is £5 — below the £10 that 95 of the brands we list use. The brand lists 6 deposit methods and 4 for withdrawal, and the gap between those two numbers is worth noticing: a route you can pay in with is not automatically a route you can take money out through.

The routes Grosvenor lists are Visa, Mastercard, PayPal, Apple Pay, PaysafeCard, Instant Bank Transfer . PayPal is there, which matters because it is the most searched deposit method in this market and only 107 of the 139 brands we hold records for accept it. Apple Pay is accepted too, which 73 of the 139 do.

The published terms state no deposit or withdrawal fee. That is the common position: of the brands we list, 49 do state a charge somewhere, generally attached to a pay-by-phone route rather than to withdrawals as a whole.

No maximum deposit is published. Roughly half the market states one, and its absence here is a gap in the disclosure rather than an unlimited ceiling — an operator with affordability obligations will have internal limits whether or not it prints them.

Getting paid, and when the clock starts

The stated withdrawal window is 1 - 3 days, which puts Grosvenor in the 36-brand group stating one to three days. Read that as the operator's claim rather than a measurement: it is what the terms promise, and we have not timed a live payout.

That is the middle of the British market, and in practice the variable is rarely the operator: card and bank routes add their own settlement time after the casino has released the money. The smallest amount you can take out is £5, in line with the deposit floor.

Verification is where a first withdrawal actually stalls. Grosvenor states a turnaround of 24–48 hours for identity checks, and the withdrawal window generally begins once those are cleared — so the realistic first payout is the two added together, not the headline figure alone.

What Grosvenor publishes, and what it leaves out

On the disclosure side, Grosvenor sets out 6 deposit methods, 4 withdrawal methods, 3 player-protection tools. What it does not publish is a maximum deposit — a narrow gap, and it is recorded in the table below rather than guessed at. The 3 protection tools it lists sit below the market norm, and are worth checking against what you actually want to be able to set.

The other brands on this licence

Opening an account at each of the casinos below does not spread your money across 7 companies. It spreads it across one — the same terms, the same verification queue, the same payout window and the same complaints route.

Check Grosvenor yourself

Search Rank Interactive (Gibraltar) Limited in the Gambling Commission's public register — the company, never the casino name — and compare account 57924, the registered address and the licence status against the table above. If the register says something different from this page, the register is right; tell us and we will correct it. Our reading is dated 31st July 2026.

Related: how deposit floors compare across the market, what a stated withdrawal window actually means, the company holding this licence, what to do if this casino treats you badly, the lookup tool for any brand or domain, and whether your accounts are genuinely spread.